Smithfield Foods

  • Job ID
    FLSA Status
    Corporate - Day Shift
  • Overview

    The Receptionist is responsible for providing a friendly and professional greeting to a high volume of visitors and callers.  Issues visitor badges, directs visitors to their proper destinations and provide exceptional customer service.  Duties also include providing clerical support to the Human Resources Department.  Serves as backup to mailroom services as needed.  Prefer an individual who is bilingual and can provide translation services.  Must be have a strong attention to detail and accuracy, as well as strong interpersonal skills and ability to interact with internal departments and external clients.


    Responsibilities and tasks are written as follows:

    1. Operates multi line telephone console to route incoming calls and place outgoing local and long distance calls.  Receives and relays incoming and internal calls. Refers messages to appropriate parties.
    2. Greet clients and visitors, receives, announces, and directs them to their proper destination.
    3. Performs clerical duties for the Human Resources Department.
    4. Responsible for maintaining front desk procedure log, master phone list, weekly announcements and new hire kits.
    5. Receives and directs deliveries
    6. Responsible for inventory, ordering and stocking reception break room supplies as well as ensuring that the breakroom and front desk area is neat and clean.
    7. Responsible for covering absences in the mailroom and providing mailroom support.

     The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

    • High school diploma or general education degree (GED) and 3 years’ experience in a professional office environment in a receptionist, clerical and/or administrative position; required.
    • Proficiency with Microsoft including Word, Excel, PowerPoint and Outlook.  Must have the ability to navigate and research on the internet.
    • Excellent organizational, written, and verbal communication skills.
    • Demonstrates confidentiality and discretion when required.

    Supervisory Responsibilities

    This position has no supervisory responsibilities.

    Physical Demands

    The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Occasionally lift and/or move up to 20 pounds.
    • Frequently required to sit; reach with hands and arms.
    • Specific vision abilities required include close vision, color vision and ability to adjust focus.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The majority of the time is spent in an office setting outside of the production plant.  The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.
    • Noise level in the work environment is usually moderate.


    EEO/AA Information

    Smithfield is an Equal Opportunity/Affirmative Action (EEO/AA) Employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.


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